Late payment fees

A late payment fee of 2% monthly is applied from the bill date when payment has not been received by the company within 30 days of the bill date.

In other words, if full payment is not received within one month, a late payment fee will be applied to the unpaid balance, a new item will be added to your invoice and you will automatically be notified of the change.

For example, a November 20 invoice has to be paid before December 20. If not, the late payment fee will show up on the bill and a notification will be  sent to you on December 20 and you can consult it at any time on your online billing statement, in a separate line item.

If you receive paper bills, a new invoice with the late fee update item will automatically be sent to you by snail mail.